Plans, pricing, and refunds

What's free, what's paid, and how refunds work on Exohaven.

Last updated May 26, 20262 min read

Current plans

The most up-to-date pricing lives on the pricing page. At a high level:

  • Free — Browse Ghana experiences, blog content, and events. Generate a limited number of AI itineraries per month.
  • Paid plans — Higher generation limits, sharing with editors, and other advanced features.

How billing works

  • Subscriptions are billed monthly or annually depending on the plan you pick.
  • Renewals happen automatically at the end of each period.
  • You'll receive a receipt by email after every charge.

Refunds

We offer refunds in these cases:

  • Within 7 days of subscribing, if you haven't used a paid feature heavily.
  • For accidental double-charges — these get refunded automatically once we spot them; if you spot one first, send us the receipt and we'll process it within two business days.
  • For service issues, prorated to the time affected.

To request a refund, use the contact form (topic: Billing / subscription). Include your account email and the receipt date.

Cancel a subscription

  1. Settings → Billing.
  2. Click Cancel subscription.
  3. Confirm.

You keep access until the end of the current billing period; no further charges happen.

Switching plans

You can upgrade at any time — the new plan takes effect immediately and we'll prorate the difference. Downgrades take effect at the end of the current period.

If you don't see a billing section, you're on the free plan. Upgrade from the pricing page when you're ready.

Frequently asked

  • How do I cancel my subscription?

    From **Settings → Billing**, click **Cancel subscription**. You'll keep access until the end of the current billing period.

  • Will I be charged automatically?

    Yes. Subscriptions renew at the end of each billing period unless cancelled.

  • Do you accept mobile money?

    We accept the payment methods listed on the pricing page; the exact list depends on your country.

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